How do I check if my service charge is fair?

Compare your charge to similar buildings in your area using market data. Answer questions about your building type, size, services, location, and flat size. This benchmarking tool compares what you pay to actual comparable properties.

What factors affect whether a service charge is reasonable?

Building type, size, location, services provided (lift, concierge, heating, grounds), and management approach all affect reasonable charges. A newer building with concierge will cost more than a basic older block.

What should I do if my charge is significantly higher than comparable buildings?

Check if the higher charge reflects better services or maintenance. If not justified, you can challenge it at the First-tier Tribunal. You can also request detailed accounts from your managing agent.

Does a reserve or sinking fund increase my charge?

Yes. A reserve fund sets aside money for future major works like roof or window replacement. This increases your annual charge but protects against sudden massive bills later.

Can my managing agent's fees be unreasonably high?

Yes. Managing agent fees should be proportionate to market rates. Unreasonably high fees can be challenged at the First-tier Tribunal. Compare fees to similar buildings as part of your fairness assessment.

Most leaseholders have no idea if what they pay is reasonable

Is your service charge
actually fair?

Answer 8 quick questions about your building. We'll compare your charge to similar blocks in your area using market data. Free, under 2 minutes.

Benchmarks use data from Hamptons 2025 Service Charge Index and English Housing Survey 2023 to 2024. For guidance only, not legal or financial advice.

Next steps

Four ways to take this further.

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Is your service chargeactually fair?

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Is your service charge
actually fair?