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Last reviewed: 17 April 2026 · Spot something wrong? Tell us and we'll fix it.
Action hub

You have read enough.
Here is what to do.

Every guide on this site ends with a next step. This page collects them all. Template letters you can copy and send today. Step-by-step scripts for difficult conversations. Tools that turn your lease into answers.

Before the first letter

The hardest part is giving yourself permission.

Challenging a freeholder or managing agent feels confrontational. It is not. The Landlord and Tenant Act 1985 was written precisely so you could do this. The law protects you from retaliation. Disputes like yours are common enough that Parliament created a dedicated Tribunal for them.

You are not being difficult. You are asserting your legal rights. Everything below assumes you have already given yourself that permission.

Director / freeholder path

Running the building yourself, or own the freehold of a converted house? Your action hub is different. Start with the compliance audit, then review statutory obligations.

Run the compliance audit → Director obligations
Templates

Letters you can send today

Professionally drafted, legally referenced, ready to personalise. Each template tells you when to use it and what to expect after you send it.

✉️

Requesting a lease extension

Opens the conversation with your freeholder before the formal process begins.

View template →
✉️

Section 42 notice cover letter

Accompanies the formal notice your solicitor prepares. Explains the process in plain English.

View template →
✉️

Requesting service charge
A service charge is the amount leaseholders pay towards the costs of managing and maintaining the building and common areas. It must be \'reasonably incurred\' under Section 19 of the Landlord and Tenant Act 1985. legislation.gov.uk
accounts

Your statutory right to see the numbers. Send this before you challenge anything.

View template →
Start here
✉️

Challenging your service charge

Exercises your rights under the Landlord and Tenant Act 1985. Requests accounts and sets a deadline. The most common entry point.

View template →
Guides

When it gets complicated

🛑

When your freeholder makes it difficult

Silence, delay, intimidation. What each tactic means and exactly how to respond.

Read guide →

What happens after you send the letter

The anxious wait, the possible responses, and when to escalate.

Read guide →
👥

How to organise your neighbours

From first conversation to forming the company. A step-by-step playbook for collective action.

Read guide →
⚖️

The First-tier Tribunal

What it is, what it costs, how to apply, and what to expect on the day. Not as scary as it sounds.

Read guide →
Tools

Answer a few questions. Get a clear picture.

📊

Service Charge Benchmark

Is your charge fair? Compare yours against similar buildings, check the mortgage threshold, and get next steps.

Open tool →
💰

Lease Extension Estimator

Estimate what extending your lease will cost based on your remaining term.

Open tool →

Compliance Audit

Six questions. Find out whether your building meets its statutory obligations.

Open tool →
📋

Document Triage

Not sure what documents your building should have? Use this tool to find the gaps and get ready-made questions for your freeholder.

Open tool →
Start here
🤖

LEASE-iQ

Upload your lease. Ask any question. Get clause-cited answers in seconds, not days. Most letters and guides depend on what your lease says.

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📧

Talk to us

Send us a voice note and your lease. Back within 24 hours: clause-cited brief and a ready-to-send letter. From £50 per case (excl. VAT).

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Guide

What happens after you send the letter

Whether you sent a lease extension request, a service charge challenge, or any formal letter to your freeholder or agent, the waiting period follows the same pattern.

The first 7 days

You will feel anxious. This is normal. Resist the urge to chase. Your letter set a deadline. Let it work. Do not email asking if they got it. Do not call. Wait.

If they respond positively

Get any agreement in writing. Do not accept verbal promises. If they propose terms, take 48 hours to consider. Check with LEASE-iQ whether their response aligns with your lease.

If they respond aggressively

Do not panic. Aggressive responses usually mean you have a strong position. Stay polite, stay factual, keep writing. If they threaten forfeiture, get specialist advice before responding.

If they do not respond at all

The most common outcome. After your deadline passes (21 to 28 days), send a second letter noting the missed deadline. Or skip straight to the statutory process. You do not need their permission.

Expect it to take time

Lease extension negotiations typically take 6 to 12 months. First-tier Tribunal cases typically take 9 to 15 months end-to-end, though most disputes settle before a final hearing. This is normal. Plan for it. See the full timeline →

The emotional bit

Second-guessing the letter you just sent is normal. Re-read your template. Trust the law. You are not being difficult. You are asserting your legal rights.

Start with your lease

Most of these letters and guides depend on what your lease actually says. Upload it to LEASE-iQ first. It answers in seconds, not days, and everything else gets easier.

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Next steps

Four ways to take this further.

Free to read on. Free to test against your lease. Free to ask the bot. Or paid, if you want us to write the letter for you.